Customer Testimonials

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DealerRater Feb 14, 2019
 

Wayne is awesome and we really trust his advice. The work on our car was done in a timely manner and the cost fair. Thanks.

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Yelp Feb 13, 2019
 

So happy that I got a flat tire!  Happy because i has the chance to give this place a shot at winning my future business! Today I had a blowout driving my new Mercedes.  I did not purchase it from this dealership but they treated me as if I did.  They squeezed me in to have a tire change late in the day and I was out and about quickly.  Shout out to Mike in Service for being so attentive and generous, he's a superstar!  Definitely will come back because of him and his professionalism.  Also, had a great chat with Alex in sales about possibly purchasing another Mercedes for my husband.  He knew his stuff about the Mercedes brand and various cars that would meet our expectations.  Highly recommend this dealership!!

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DealerRater Feb 12, 2019
 

Nigel and everyone there was great! it is good to know everything in advance and they tell you what your vehicle needs and what it will cost.

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DealerRater Feb 12, 2019
 

From appointment placement to pickup from serviced vehicle the transition was seamless. Their Service writer Wayne Schmid is an exceptional professional and insures that only the needed service repair work is performed.

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Google Feb 11, 2019
 

I have been coming there for last two years and found this place the best around SacValey for all of your MB purchase, service and repair needs. Staff is very polite and knowledgeable. Easy to schedule and they will always meet you there with smile, assist you if you have any questions and advisors will take care of you car in a very professional manners. Especially Wayne Schmid.

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DealerRater Feb 9, 2019
 

The salesman was patient in answering all my questions. I can see him easily without an appointment. When I didn't like the car I bought, he helped me find one more. It's a pleasure to meet him(Tony).

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DealerRater Feb 9, 2019
 

I was very pleased with xxx't Service Manager Eric Triebull's attention and assistance with the recent service to my wife's C300. He listened carefully to what I had to say about several issues and all were resolved. I did mention that I had previously owned a Mercedes R350 which was serviced by another MBZ dealership and that I was not at all happy with their.service. Frankly, I was not anticipating the quality service that I received. Because my wife was recovering from knee surgery, I had transportation problems getting home and back to the dealership to pick up the car. This issue was resolved quickly. Bottom line, I was very happy with Eric's and the dealership's service.

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DealerRater Feb 8, 2019
 

The service manager worked closely with me to make sure the initial quote was accurate. He did a great job of keeping me updated and also removed need me to bring in my emailed coupon to save money.

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DealerRater Feb 8, 2019
 

Everything was done timely as scheduled with good quality and reasonable price. Wayne is the best advisor I've ever had. He is very knowledgeable and well mannered person.

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DealerRater Feb 8, 2019
 

Appointment was easy to schedule. Brought car in on schedule. Talked to Greg, signed work order and was out in 20 minutes with loaner vehicle. Greg kept me posted on the service. I picked the car up, paid the invoice and was heading home in 10 minutes. I can't say enough about this Service Department. I have used them for 5 years for both of my cars. They have always earned a 5 star rating in my mind without fail.

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DealerRater Feb 7, 2019
 

I'm so grateful for Wayne at Rocklin Mercedes Benz! He's friendly, honest, and knowledgeable.. everyone treats me like I'm one of the family.

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DealerRater Feb 7, 2019
 

I appreciate the dedication to excellence by the MBZ of Rocklin. The service team was outstanding in listening , diagnosing , recommending and finally solving my concerns. I specifically appreciate team's dedication in completing this process in a professional and a timely manner. Fantastic experince!

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Google Feb 5, 2019
 
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Google Feb 4, 2019
 
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DealerRater Feb 4, 2019
 

When contacting Tony, I was upfront about what I was looking for, and a payment for the car. I also explained if it wasn’t something he felt would be possible please let me know so we wouldn’t waste anybody’s time. Tony assures he could work with numbers and make my partner and myself happy with a purchase. Well that is exactly what happened, we felt we got a great deal, and I really feel Tony was a huge part of this. He is honest, and makes a car purchase process very different than any I have ever experienced. It was truly a great experience, thank you Tony!! Even finance was great, Justin too was fantastic!!

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Google Feb 2, 2019
 

Always a pleasure working with this dealership. A lot of my friends and family bought cars at Mercedes-Benz of Rocklin, everyone is 100% satisfied, this guys never disappoint.

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DealerRater Feb 2, 2019
 

Brought the car in for routine oil change. Car was done in about 1 hour. Enjoyed waiting in their comfortable lounge area. Car was washed and ready. Eric is friendly and does a great job. No hassles!!

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DealerRater Feb 2, 2019
 

Always a pleasure working with this dealership. A lot of my friends and family bought cars at Mercedes-Benz of Rocklin, everyone is 100% satisfied, this guys never disappoint.

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DealerRater Feb 1, 2019
 

Very professional and kind. The sales person (Urie) and the manager (James), did everything to make sure we were 100% satisfied. I couldn’t have asked for a better experience.

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Google Jan 31, 2019
 

After going through about 10 dealers or so in search of our 2019 GLS550, we finally settled with MB of Rocklin for 2 reasons - customer orientation in their staff and be willing to work with the customer to arrive at a good price. We had stayed in touch with Vic during the initial phase and there was no pressure to buy and worked to find me different vehicle options matching to our needs. Sales manager James was truly exceptional in his ability to help me get a car that I really wanted from a sister dealership and made the process relatively simpler and smooth. For anyone looking to buy/lease a new/CPO MB, highly highly recommend going to MB of Rocklin, even if you live closer to other dealership in Sacramento region. Despite I live close to MB of EDH, still bought the car here due to good customer service here at Rocklin. All the best!

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DealerRater Jan 31, 2019
 

Our salesman Art was simply the best car salesman I have ever worked with. He to the time to explain the car we were considering and let’s us experience it to the fullest. The process was easy and painless. Finance was simple and easy too. The whole experience was pleasurable.

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DealerRater Jan 31, 2019
 

Great experience. Efficient, straightforward and no delays. The team was extremely accommodating to my hectic schedule as a busy professional. They did everything possible to expedite the transaction.

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DealerRater Jan 31, 2019
 

Service was very good and everything works as expected, even fixed mouse chewed wires going to my seat belt system. Greg in service was great !! I strongly recommend Rocklin MB for any service needs.

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DealerRater Jan 31, 2019
 

After going through about 10 dealers or so in search of our 2019 GLS550, we finally settled with MB of Rocklin for 2 reasons - customer orientation in their staff and be willing to work with the customer to arrive at a good price. We had stayed in touch with Vic during the initial phase and there was no pressure to buy and worked to find me different vehicle options matching to our needs. Sales manager James was truly exceptional in his ability to help me get a car that I really wanted from a sister dealership and made the process relatively simpler and smooth. For anyone looking to buy/lease a new/CPO MB, highly highly recommend going to MB of Rocklin, even if you live closer to other dealership in Sacramento region. Despite I live close to MB of EDH, still bought the car here due to good customer service here at Rocklin. All the best!

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DealerRater Jan 31, 2019
 

Mr. Michalek was kind and sincere. He seemed genuine and was very helpful. He is knowledgeable about Mercedes and the industry. We really enjoyed working with him. I would recommend him and this dealership to everyone!!!

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DealerRater Jan 31, 2019
 

Great service from start to finish. The process was smooth and our sales representative was outstanding. Financing simple and service superb. I highly recommend any Von Housen dealer for your automotive needs.

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DealerRater Jan 30, 2019
 

Greg Burnett, assistant Service manager, arranged to have my Sprinter repair handled on a weekend that Sprinter mechanics were not scheduled for work. He was confident that the minor repair of a door lock could be handled by his service staff and mechanics. He was correct. When I got a call that the Sprinter was ready but they recommended brakes and rotors, they got the job done in the same day. Thank you because my truck out of commission means I lose money. Great service from Scott Perry too, who picked up my work when Greg was not scheduled for work on that Saturday.

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DealerRater Jan 30, 2019
 

It's been years since we purchased a new car. This experience was well received. Michael Jackson and Natalie Leatherman both provided great service. Thanks

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