Customer Testimonials

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DealerRater Mar 16, 2019
 

I am very satisfied with the work done to my car however it took far too long. I brought it in on a Wednesday, and was quoted for monday since they did not have the part. Then I was called Wednesday . I went out of the way to this place for being the flagship dealer (live closer to one in Sacramento) and was not even offered a loaner car for the week. My service tech was very nice but I expected a little faster turn around and it was difficult to not have a car that long

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DealerRater Mar 15, 2019
 

My first trip to the Rocklin location was amazing. Professional and caring staff took care of me and my car. Scott is awesome and look forward to working with him again.

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DealerRater Mar 15, 2019
 

Greg did a good job explaining things and giving us the best discount possible. Good service and free coffee from a knowledgeable service adviser and cashier.

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DealerRater Mar 12, 2019
 

Great experience the whole dealership is amazing to work with ! Open, honest, friendly -highly recommend them to anyone. Check them out for yourself. Free coffee too!

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DealerRater Mar 12, 2019
 

Had another great experience at Mercedes of Rocklin. Went in for a routine service and after a complete inspection they found a few items needing attention. Always appreciate their thoroughness.

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Google Mar 11, 2019
 

This dealership is all that you would expect from a Mercedes-Benz dealership! The staff is very knowledgeable and accommodating. I am always given a loaner vehicle if my car needs to be serviced for any length of time. Staff is also very friendly! I have always had a good experience at Rocklin Mercedes!

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Google Mar 9, 2019
 
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Google Mar 9, 2019
 
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DealerRater Mar 9, 2019
 

This is my 2nd Mercedes and love this dealership I came here because I was referred to Justin Watts, but James has sold me my two cars and my daughter one as well.

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DealerRater Mar 9, 2019
 

This dealership is all that you would expect from a Mercedes-Benz dealership! The staff is very knowledgeable and accommodating. I am always given a loaner vehicle if my car needs to be serviced for any length of time. Staff is also very friendly! I have always had a good experience at Rocklin Mercedes!

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DealerRater Mar 5, 2019
 

Every time I come to Mercedes -Benz of Rocklin, I always receive great service. Weather I'm buying a car or getting my car serviced. Greg Burnett always provides excellent service.

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Google Mar 2, 2019
 

Although my family and I decided to buy Lexus at the end, we are really pleased by Michael. He introduced us GLC with so many minor details, and asked our questions patiently. Please note that we didn’t test drive or negotiate price with Michael about GLC, only b/c we were still not sure if we want to buy a car or leash a car at that time. At the end, we simply decided to buy Lexus, as the cost of repair will be much lower after 150k miles. But if I am going to leash a German car in the future, I will definitely come back to Mercedes! Compare with local BMW and Audi, Mercedes do have much better sale experience, and Michael didn’t just randomly assume that we didn’t have enough money to buy a car.

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Google Feb 28, 2019
 
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DealerRater Feb 28, 2019
 

I was happy with he service some confusion on parts and some issues with a check engine light that seemed to be going after I received the vehicle back they were able to identify the problem they are supposed to check back with me for resolution.

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DealerRater Feb 28, 2019
 

The 2 times I have used the Rocklin Mercedes service center have been "painless". They were very nice, thorough, and explained all clearly - no complaints from me!

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DealerRater Feb 27, 2019
 

The staff was fast and courteous. And they even orchestrated a ride to a nearby park, so I could get some exercise, which made the time fly.

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DealerRater Feb 27, 2019
 

They are always great! They always have a rental car for me on request. I would recommend them to any of my good friends. thank you

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DealerRater Feb 26, 2019
 

Wayne took care of scheduling and service easily and quickly for me, which eases my stress considerably. My car runs perfectly again. Thank you Wayne!

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DealerRater Feb 26, 2019
 

Easy in. Easy out. Got what I wanted. Friendly people and good experience. Tony stayed extra late for me so I could come on my schedule.

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Google Feb 24, 2019
 
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DealerRater Feb 22, 2019
 

The entire staff was so helpful and courteous. From ordering the part and then having it installed, everyone was great. Once my car was ready, the statement showed what a thorough job the repair staff did on doing an examination to ensure the car was in good shape. It's so nice to have confidence when taking a car in for repair. Mercedes Benz should be very proud of the Rocklin service center. Thank You!

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DealerRater Feb 22, 2019
 

Always great service...........and great car....!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!...It's my 5th MB and I'll be back.......The service dept. under Wayne Schmid is always first class.......

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