Customer Testimonials

Google logo
Google May 20, 2019
 
Google logo
Google May 20, 2019
 
Google logo
Google May 20, 2019
 
Yelp logo
Yelp May 19, 2019
 

Had a huge issue with a blown out tire traveling from Seattle to LA.for my daughters college graduation!! Mike and the Mercedes Rocklin team actually stayed open late to get tires for my GLS installed on a Saturday. This kind of service is way above and beyond. These guys are fantastic!! They saved the day. Thank you VERY much MB Rocklin!!

Read at Yelp

Yelp logo
Yelp May 17, 2019
 

Greg of M.B. of Rocklin ROCKS!   He is the epitome of the meaning and  definition of customer service.  Other dealerships should take a lesson from M.B. Rocklin,  who has been voted THE BEST by the people they take great care of.     Thank you, Greg.

Read at Yelp

DealerRater logo
DealerRater May 13, 2019
 

Michael, and team provided outstanding service from beginning to end. (Initial maintenance) My vehicle was completed in a timely manner. My only recommendation would be to make sure the tires have some dressing on them.

Read at DealerRater

DealerRater logo
DealerRater May 13, 2019
 

Since I leased my two Mercedes from them a few years ago, I thought I would give them a second chance since the previous salesman was no longer there. I dealt with Tony and he took the time to make sure I had all the options I wanted on each car and went over them. Had a good experience and will deal with him again.

Read at DealerRater

Google logo
Google May 11, 2019
 

Busy place on Saturday.

Read at Google

DealerRater logo
DealerRater May 11, 2019
 

It is a welcomed experience at the Mercedes of Rocklin service department - always courteous and helpful. They listen to my Mercedes issues and take care of them promptly with good explanations to back the work performed.

Read at DealerRater

DealerRater logo
DealerRater May 10, 2019
 

Scott is very nice! He keeps updating about the car every day when my car is in service. The back up camera is working now! Thank you, Scott !

Read at DealerRater

DealerRater logo
DealerRater May 8, 2019
 

very good dealership w/ competitive pricing, excellent service and great repoire w/ customers. wayne Schmid is a gem. we will return for sure. thanks for a great job.

Read at DealerRater

DealerRater logo
DealerRater May 7, 2019
 

Good service. Quick response. Do you normally wash cars in for service? 3rd time I have been there and didn’t get a wash. Not a deal breaker, but if you don’t was sprinters, let me know and I’ll stop complaining. Overall, great service.

Read at DealerRater

DealerRater logo
DealerRater May 7, 2019
 

Wayne always does a great job!! He is very professional and knowledgeable and accommodating, a great representative of your firm. Thank you very much for great service

Read at DealerRater

Yelp logo
Yelp May 6, 2019
 

Michael has been extremely helpful with the whole car buying process. He actually noted the time I was planning to buy a car and contacted me during that same time with the nicest message and letting me know of all that available models for purchase. Extreme professionalism and a whole new level of customer service. I really appreciate such great work to say the least.

Read at Yelp

Google logo
Google May 6, 2019
 

Michael has been extremely helpful with the whole car buying process. He actually noted the time I was planning to buy a car and contacted me during that same time with the nicest message and letting me know of all that available models for purchase. Extreme professionalism and a whole new level of customer service. I really appreciate such great work to say the least.

Read at Google

DealerRater logo
DealerRater May 5, 2019
 

Whenever I go to the Mercedes dealership in Rocklin, CA-- I am greeted like family. From Justin Watts to Ted M, Uri, Bailey, Mike Dourghtery in service, I always get a friendly greeting. There are so many people there that I know. I go with Mercedes for quality, I go to Rocklin to see my friends. Bryan Wright Granite Bay, CA

Read at DealerRater

DealerRater logo
DealerRater May 5, 2019
 

Wayne Schmidt, our service manager was again very receptive to our needs the car was repaired promptly and we were notified promptly of progress and when to pick up the vehicle.

Read at DealerRater

DealerRater logo
DealerRater May 2, 2019
 

I made appointment to setup mbrace. The customer service was excellent , the environment was clean and pleasant as were all that I interacted with Mike Dougherty was very good professional and personable. We accomplished our goal without a hitch in a short time and I was on my way. A1 Customer Service. Thanks Mark

Read at DealerRater

DealerRater logo
DealerRater May 1, 2019
 

Tony, and his sales manager, James, made every effort to deliver my car here in Souther California earlier than I expected. I am very pleased with my purchased from your dealership. Thank you!

Read at DealerRater

DealerRater logo
DealerRater May 1, 2019
 

Even though my car has had quite a few hiccups, Mike made the whole experience acceptable. He’s the kind of person you need in service.

Read at DealerRater

DealerRater logo
DealerRater May 1, 2019
 

Art was polite, professional and attentive. He answered all of our questions and treated both my wife and me with respect. A real asset to your franchise!

Read at DealerRater

DealerRater logo
DealerRater May 1, 2019
 

MB of Rocklin made the process and time involved in purchasing a new MB quick, easy and stress free. I would recommend them inf you are in the market for a MB.

Read at DealerRater

DealerRater logo
DealerRater Apr 30, 2019
 

Scott was there to meet me when I walked in. Was friendly and professional. When we found out that they needed to keep my car he was quick to provide me with a rental and get me on my way. I was very happy with my visit. Thank you, Ben Frazier

Read at DealerRater

DealerRater logo
DealerRater Apr 30, 2019
 

We live in Reno and we were traveling to San Francisco. We noticed the car was running very roughly and the check engine came on. Mercedes of Rocklin was able to see us right away. The car was fixed by the next day, and they gave us a break on the cost of repairs because the warranty had just expired.

Read at DealerRater

Google logo
Google Apr 29, 2019
 
DealerRater logo
DealerRater Apr 29, 2019
 

Service personal, from start to finish. Made sure that i got all the features that i wanted.Was very thorough in explaining on all the features. Very pleased with everything!

Read at DealerRater

DealerRater logo
DealerRater Apr 28, 2019
 

We use Mercedes Benz of Rocklin since we own our Sprinter van. We are very pleased with the service. Greg is very helpful and takes care of our needs.

Read at DealerRater